The Taqwa Store
Thank you for shopping with The Taqwa Store. We aim to ensure a smooth and satisfying shopping experience. Please read our returns and exchanges policy carefully.
📦 1. Return & Exchange Eligibility
- Requests must be made within 3 days of receiving the order.
- Products must be unused, unwashed, and in original packaging.
- Tags, labels, and accessories must remain intact.
- Items showing signs of use or damage caused by the customer may not be eligible.
🔄 2. Exchange Policy
- Exchanges are allowed only for:
- Wrong item received
- Damaged product
- Size issues (if applicable)
- Exchange requests are subject to product availability.
- If replacement is unavailable, store credit may be offered.
💰 3. Return & Refund Policy
- Once the returned item is received and inspected, eligible refunds will be processed.
- Refunds are typically issued as:
- Store credit, or
- Original payment method (if applicable).
🚚 4. Return Shipping
- Customers may be responsible for return shipping charges unless:
- Incorrect product was delivered
- Item arrived damaged.
⚠️ 5. Non-Returnable Items
- Personal hygiene products (if applicable)
- Fragrance items after opening
- Clearance or final sale items
📦 6. Damaged or Incorrect Items
If you receive a damaged or wrong item:
- Contact us within 24 hours of delivery.
- Provide photos/videos for verification.
📍 7. Return Process
- Contact support with your Order ID.
- Wait for return approval.
- Pack product securely.
- Ship using recommended courier.
❤️ Need Help? Contact Us
📱 WhatsApp/Phone: +91 8928189905
📧 Email: support@thetaqwastore.com